Shipment
Your order will be prepared as quickly as possible and shipped directly from our warehouse.
We deliver our products through reputable courier companies, ensuring fast and secure delivery. Every package is insured, and its status can be easily tracked using a unique tracking number available on the courier's website. The average delivery time is 3–4 working days.
At bimago, free delivery applies to all orders within the European Union, allowing you to enjoy your purchases without any additional shipping costs.
In case of shipping to any country outside the EU, additional duties and other payments may be charged, which are to be paid directly to the courier upon delivery.
ATTENTION! The particular shipping costs can be higher than the standard ones if the destination address is marked by the courier as a remote area (e.g. little islands, areas hardly accessible by car etc.).
As soon as your product is shipped, we will confirm it with an automatic email.
Due to the increased volume of orders and the higher workload for courier companies we work with during the peak season, which falls in November and December, delivery times may be longer than the estimated dates provided on our website. We kindly ask for your understanding during this exceptional period.
If your order has not arrived within the expected timeframe, please first check the tracking history for updated information. If no information is available or if it appears unclear, please contact our Customer Service team. We will be happy to assist you in resolving the issue and finding a solution.